1Material and supplier control
The handling of rejected materials and products was inadequate.
Inspection Record
Henkel Canada Corporation — Health Canada Inspection Findings
View the regulator's official source The source document is always the basis for judgement.
Findings
2Equipment and facility
Evaluation of production processes, equipment, and/or materials was inadequate.
3Equipment and facility
The availability, content and/or maintenance of the quality agreements between the supplier, fabricator, tester, packager, labeller, distributor, importer, and/or wholesaler was inadequate.
4Other quality system
The handling of standard operating procedures for good manufacturing practices was inadequate.
5Other quality system
The implementation of a self-inspection program was inadequate. The written self-inspection procedure was inadequate.
6Regulatory reporting and change control
The change control system was inadequate for ensuring changes are properly documented, evaluated, and/or approved.
7Complaint and recall handling
The quality control department did not ensure a thorough investigation and/or evaluation of complaints concerning potentially defective products.
8Other quality system
The controls put in place for electronic signatures were inadequate.
9Deviation, CAPA, and investigation
The investigation, handling, and/or reporting of test results that were out-of-specification was inadequate. Investigations into deviations, reports, and/or follow-up actions were inadequate.
10Quality unit oversight
The annual product quality review procedure was inadequate.
11Stability and storage
The temperature and/or humidity control was inadequate. The doors, windows, walls, ceilings, and/or floors were inadequate.
About this record
Extracted automatically from the document of the Health Canada inspection on 2023-04-17. The source is available at the link above.
This is a record of that moment. Inspection findings are usually followed by the company's response and corrective action, but this page does not know how that turned out. Do not read it as the current state; check the regulator's official announcements for the latest status.
Translation and classification are automated and may differ in nuance from the source.
