DSV Contract Logistics Inc. — Health Canada Inspection Findings

The handling of standard operating procedures for good manufacturing practices was inadequate.

Packaging orders did not include the required information.

Senior management's ability to determine and/or provide adequate and/or appropriate resources to implement, maintain and/or improve the effectiveness of the quality management system was inadequate.

The temperature and/or humidity control was inadequate.

The traceability, legibility, documentation, formatting, and/or the accuracy of records was inadequate. The computerized system used to manage product inventory and distribution records to support recalls was not validated.

The ongoing training of personnel was inadequate. The training of personnel before new or revised standard operating procedures were implemented was inadequate.