The quality control department's handling of complaints and/or information received about drug quality was inadequate.
Inspection Record
Edgewell Personal Care Canada, ULC — Health Canada Inspection Findings
View the regulator's official source The source document is always the basis for judgement.
Findings
The maintenance of records was inadequate.
The change control system was inadequate for ensuring changes are properly documented, evaluated, and/or approved.
Investigations into deviations, reports, and/or follow-up actions were inadequate.
Packaging orders did not include the required information. Packaging operations were not performed in keeping with the written operating procedures or specifications.
About this record
Extracted automatically from the document of the Health Canada inspection on 2025-07-15. The source is available at the link above.
This is a record of that moment. Inspection findings are usually followed by the company's response and corrective action, but this page does not know how that turned out. Do not read it as the current state; check the regulator's official announcements for the latest status.
Translation and classification are automated and may differ in nuance from the source.
